{"id":5541,"date":"2023-11-16T16:53:14","date_gmt":"2023-11-16T07:53:14","guid":{"rendered":"https:\/\/dgloss.co.jp\/?post_type=column&#038;p=5541"},"modified":"2024-05-02T12:12:10","modified_gmt":"2024-05-02T03:12:10","slug":"call-center-analysis","status":"publish","type":"column","link":"https:\/\/dgloss.co.jp\/en\/column\/call-center-analysis\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5206\u6790\u624b\u6cd5\u306f3\u3064\uff01\u5f79\u7acb\u3064\u30c4\u30fc\u30eb\u3084\u6210\u529f\u306e\u30b3\u30c4\u3092\u7d39\u4ecb"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/11\/image-7.jpeg\" alt=\"\" class=\"wp-image-5542\" width=\"800\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-7.jpeg 640w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-7-300x224.jpeg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n<p>\u5c0e\u5165\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306f\u3001<strong>\u554f\u984c\u306e\u65e9\u671f\u767a\u898b<\/strong>\u3084<strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/strong>\u306b\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u81a8\u5927\u306a\u30c7\u30fc\u30bf\u304c\u5bc4\u305b\u3089\u308c\u308b\u305f\u3081\u3001\u3069\u306e\u30c7\u30fc\u30bf\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3079\u304d\u304b\u60a9\u307f\u306e\u7a2e\u306b\u306a\u308b\u3053\u3068\u304c\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/mark><\/strong>\u3055\u3089\u306b\u3001\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u3082\u8abf\u67fb\u7d50\u679c\u3092\u5177\u4f53\u7684\u306a\u884c\u52d5\u306b\u8ee2\u63db\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u81ea\u793e\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u3064\u306a\u304c\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5206\u6790\u624b\u6cd5\u3084\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u30c4\u30fc\u30eb\u3001\u6210\u529f\u306e\u30b3\u30c4\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u91cd\u8981\u6027<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/11\/image-8.jpeg\" alt=\"\" class=\"wp-image-5543\" width=\"800\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-8.jpeg 640w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-8-300x200.jpeg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30af\u30ec\u30fc\u30e0\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306a\u3069\u3092\u901a\u3058\u3066\u3055\u307e\u3056\u307e\u306a\u9867\u5ba2\u306e\u58f0\u304c\u96c6\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5f97\u3089\u308c\u305f\u30c7\u30fc\u30bf\u306f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u305f\u3060\u53ce\u96c6\u3057\u305f\u3060\u3051\u3067\u306f\u696d\u52d9\u6539\u5584\u306b\u5f79\u7acb\u3066\u3089\u308c\u307e\u305b\u3093\u3002<\/mark><\/strong>\u9867\u5ba2\u306e\u58f0\u3092\u6709\u52b9\u306b\u6d3b\u7528\u3059\u308b\u306b\u306f\u3001<strong>\u30c7\u30fc\u30bf\u5206\u6790<\/strong>\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u91cd\u8981\u6027\u306f\u3001\u4ee5\u4e0b\u306e\u70b9\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b<\/li>\n\n\n\n<li>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b<\/li>\n\n\n\n<li>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u9069\u5207\u306a\u8a55\u4fa1\u304c\u53ef\u80fd\u306b\u306a\u308b<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306f\u3001<strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/strong>\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u306e\u8ab2\u984c\u3084\u8981\u671b\u3092\u628a\u63e1\u3057\u3001\u305d\u308c\u306b\u5fdc\u3058\u305f<strong>\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u306e\u6a5f\u4f1a<\/strong>\u304c\u5f97\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u4e0d\u6e80\u3084\u82e6\u60c5\u306e\u30d1\u30bf\u30fc\u30f3\u3092\u8fc5\u901f\u306b\u691c\u51fa\u3057\u3001\u554f\u984c\u3084\u8ab2\u984c\u306e\u65e9\u671f\u767a\u898b\u306b\u5f79\u7acb\u3066\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u554f\u984c\u304c\u5927\u304d\u304f\u306a\u308b\u524d\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u54c1\u8cea\u7dad\u6301\u306b\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u69cb\u7bc9\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/mark><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3068\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u95a2\u4fc2\u306f\u3001\u975e\u5e38\u306b\u5bc6\u63a5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f85\u3061\u6642\u9593\u3084\u5fdc\u7b54\u6642\u9593\u3001\u554f\u984c\u89e3\u6c7a\u7387\u3001\u8ee2\u9001\u7387\u3001\u30af\u30ec\u30fc\u30e0\u7387\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u54c1\u8cea\u5411\u4e0a\u306b\u5411\u3051\u305f\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u3001\u5bfe\u7b56\u3092\u7acb\u6848\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><strong>\u53ef\u8996\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3068\u30b9\u30ad\u30eb\u5411\u4e0a\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u5fdc\u5bfe\u54c1\u8cea\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u3092\u9ad8\u3081\u308b\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure 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\u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9\" src=\"https:\/\/dgloss.co.jp\/column\/callcenter-quality-of-response\/embed\/#?secret=xQvZAhCcQb#?secret=kYOktvnc7V\" data-secret=\"kYOktvnc7V\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u9069\u5207\u306a\u8a55\u4fa1\u304c\u53ef\u80fd\u306b\u306a\u308b<\/h3>\n\n\n\n<p><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u9069\u5207\u306a\u8a55\u4fa1<\/strong>\u306e\u305f\u3081\u306b\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u4eba\u3072\u3068\u308a\u306e\u5fdc\u5bfe\u5185\u5bb9\u3092\u5206\u6790\u3057\u3001\u305d\u308c\u306b\u57fa\u3065\u3044\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u5411\u4e0a<\/strong>\u306b\u5f79\u7acb\u3066\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u9069\u6b63\u306a\u8a55\u4fa1\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3082\u9ad8\u307e\u308a\u307e\u3059\u3002<\/mark><\/strong>\u3055\u3089\u306a\u308b\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u624b\u6cd5<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/11\/image-9.jpeg\" alt=\"\" class=\"wp-image-5544\" width=\"800\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-9.jpeg 640w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-9-300x224.jpeg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u624b\u6cd5\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e3\u3064\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u5206\u6790<\/li>\n\n\n\n<li>VOC\u5206\u6790<\/li>\n\n\n\n<li>\u9867\u5ba2\u3068\u306e\u30c8\u30fc\u30af\u5206\u6790<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eKPI\u5206\u6790<\/h3>\n\n\n\n<p>\u4e00\u3064\u76ee\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e<strong>KPI\u5206\u6790<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>KPI\uff08Key Performance Indicator\uff09\u3068\u306f\u3001\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d\u306e\u3053\u3068\u3002\u76ee\u6a19\u306b\u5bfe\u3059\u308b\u9054\u6210\u72b6\u6cc1\u3092\u5b9a\u70b9\u89b3\u6e2c\u3059\u308b\u305f\u3081\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067KPI\u5206\u6790\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u63a5\u7d9a\u54c1\u8cea\u3084\u5bfe\u5fdc\u901f\u5ea6\u3068\u3044\u3063\u305f\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8a55\u4fa1\u3057\u3001<strong>\u6226\u7565\u306e\u8abf\u6574\u3084\u6539\u5584\u7b56\u306e\u5c0e\u5165\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u6027\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/mark><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">VOC\u5206\u6790<\/h3>\n\n\n\n<p><strong>VOC\u5206\u6790<\/strong>\u306f\u3001\u9867\u5ba2\u306e\u58f0\u3092\u6d3b\u7528\u3057\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u5bc4\u4e0e\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u624b\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bVOC\u5206\u6790\u306f\u3001\u4ee5\u4e0b\u306e4\u30b9\u30c6\u30c3\u30d7\u3067\u884c\u3063\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><th>1.\u30c7\u30fc\u30bf\u53ce\u96c6<\/th><td>\u901a\u8a71\u9332\u97f3\u3001\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3001SNS\u3067\u306e\u66f8\u304d\u8fbc\u307f\u306a\u3069\u306e\u60c5\u5831\u6e90\u3092\u6d3b\u7528\u3059\u308b<\/td><\/tr><tr><th>2.\u30c7\u30fc\u30bf\u5316\u306e\u4e0b\u6e96\u5099<\/th><td>\u53ce\u96c6\u3057\u305f\u30c7\u30fc\u30bf\u304b\u3089\u4e0d\u8981\u306a\u60c5\u5831\u3092\u524a\u9664\u3057\u3001\u9867\u5ba2\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u62bd\u51fa\u3059\u308b<\/td><\/tr><tr><th>3.\u30c7\u30fc\u30bf\u306e\u4e00\u5143\u5316<\/th><td>\u62c5\u5f53\u8005\u3092\u6c7a\u3081\u3066\u3001\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u7ba1\u7406\u3001\u96c6\u8a08\u30fb\u5206\u6790\u3092\u4e00\u5143\u5316\u3059\u308b<\/td><\/tr><tr><th>4.\u696d\u52d9\u3078\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u6539\u5584<\/th><td>VOC\u5206\u6790\u306e\u7d50\u679c\u306b\u57fa\u3065\u3044\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u3092\u5b9f\u65bd\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u6226\u7565\u3092\u7b56\u5b9a\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u4e00\u9023\u306e\u6d41\u308c\u3092\u5b9a\u671f\u7684\u306b\u884c\u3046\u3053\u3068\u3067\u3001\u3088\u308a<strong>\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u6cbf\u3063\u305f\u30b5\u30fc\u30d3\u30b9<\/strong>\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u3068\u306e\u30c8\u30fc\u30af\u5206\u6790<\/h3>\n\n\n\n<p><strong>\u9867\u5ba2\u3068\u306e\u30c8\u30fc\u30af\u5185\u5bb9<\/strong>\u3082\u5206\u6790\u3059\u3079\u304d\u9805\u76ee\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30c8\u30fc\u30af\u5185\u5bb9\u306b\u3088\u3063\u3066\u5c0e\u304b\u308c\u305f\u6c17\u4ed8\u304d\u3084\u8ab2\u984c\u3092\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7<\/strong>\u306b\u5f79\u7acb\u3066\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c8\u30fc\u30af\u5206\u6790\u3067\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e\u9805\u76ee\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u4f1a\u8a71\u306e\u6d41\u308c\u304c\u81ea\u7136\u3067\u3042\u308b\u304b<\/li>\n\n\n\n<li>\u63d0\u6848\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u4f1d\u3048\u3089\u308c\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u9069\u5207\u306a\u8a00\u8449\u9063\u3044\u304c\u3067\u304d\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u8cea\u554f\u306b\u5bfe\u3059\u308b\u7684\u78ba\u306a\u56de\u7b54\u304c\u3067\u304d\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u9867\u5ba2\u306e\u7591\u554f\u306b\u5bfe\u3057\u3066\u9069\u5207\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u793a\u3067\u304d\u3066\u3044\u308b\u304b<\/li>\n<\/ul>\n\n\n\n<p>\u30c8\u30fc\u30af\u5185\u5bb9\u306e\u5206\u6790\u306f\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u6539\u5584\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u8ca2\u732e\u3059\u308b\u91cd\u8981\u306a\u624b\u6cd5\u3067\u3059\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u679c\u7684\u306a\u6539\u5584\u7b56<\/strong>\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306b\u5f79\u7acb\u3064\u30c4\u30fc\u30eb<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/11\/image-10.jpeg\" alt=\"\" class=\"wp-image-5545\" width=\"800\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-10.jpeg 640w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-10-300x200.jpeg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u306f\u3001\u30c6\u30ad\u30b9\u30c8\u3084\u97f3\u58f0\u3001\u6570\u5024\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u5f62\u5f0f\u3067\u5b58\u5728\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u306b\u306f\u3001\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u52b9\u679c\u304c\u6700\u5927\u9650\u306b\u767a\u63ee\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306b\u5f79\u7acb\u3064\u30c4\u30fc\u30eb\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>KPI\u5206\u6790\u30c4\u30fc\u30eb<\/li>\n\n\n\n<li>VOC\u5206\u6790\u30c4\u30fc\u30eb<\/li>\n\n\n\n<li>Excel\uff08\u30a8\u30af\u30bb\u30eb\uff09<\/li>\n\n\n\n<li>\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb<\/li>\n\n\n\n<li>CRM\u30c4\u30fc\u30eb<\/li>\n\n\n\n<li>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">KPI\u5206\u6790\u30c4\u30fc\u30eb<\/h3>\n\n\n\n<p>KPI\u5206\u6790\u30c4\u30fc\u30eb\u306f\u3001\u7d44\u7e54\u3084\u30d3\u30b8\u30cd\u30b9\u306e\u6307\u6a19\u3067\u3042\u308bKPI\u3092\u8ffd\u8de1\u3001\u5206\u6790\u3001\u53ef\u8996\u5316\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u306e\u3053\u3068\u3002<strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u6e2c\u5b9a\u3084\u9069\u5207\u306a\u8a55\u4fa1<\/strong>\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u5206\u6790\u30c4\u30fc\u30eb\u306e\u4e3b\u306a\u6a5f\u80fd\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c7\u30fc\u30bf\u53ce\u96c6<\/strong>\uff1a\u3055\u307e\u3056\u307e\u306a\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u304b\u3089\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u4e00\u5143\u5316\u3059\u308b<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u306e\u524d\u51e6\u7406<\/strong>\uff1a\u4e0d\u8981\u306a\u30c7\u30fc\u30bf\u3084\u6b20\u640d\u5024\u3092\u7b97\u51fa\u3057\u3001\u30c7\u30fc\u30bf\u306e\u6574\u5408\u6027\u3092\u78ba\u4fdd\u3059\u308b<\/li>\n\n\n\n<li><strong>\u9032\u6357\u5ea6\u306e\u53ef\u8996\u5316<\/strong>\uff1a\u30c7\u30fc\u30bf\u3092\u30b0\u30e9\u30d5\u3084\u30c1\u30e3\u30fc\u30c8\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306a\u3069\u3067\u53ef\u8996\u5316\u3002\u30c7\u30fc\u30bf\u306e\u50be\u5411\u3084\u30d1\u30bf\u30fc\u30f3\u3092\u76f4\u611f\u7684\u306b\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u5f79\u7acb\u3064<\/li>\n\n\n\n<li><strong>\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8<\/strong>\uff1a\u30c7\u30fc\u30bf\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8\u306e\u751f\u6210\u3092\u81ea\u52d5\u5316\u3059\u308b<\/li>\n<\/ul>\n\n\n\n<p>KPI\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u5bfe\u696d\u52d9\u306e\u54c1\u8cea\u5411\u4e0a\u3068\u81ea\u793e\u306e\u76ee\u6a19\u9054\u6210<\/mark><\/strong>\u3092\u56f3\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">VOC\u5206\u6790\u30c4\u30fc\u30eb<\/h3>\n\n\n\n<p>VOC\u5206\u6790\u30c4\u30fc\u30eb\u3068\u306f\u3001\u9867\u5ba2\u306e\u58f0\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6\u3092\u5206\u6790\u30fb\u53ef\u8996\u5316\u3059\u308b\u30c4\u30fc\u30eb\u306e\u3053\u3068\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066\u306f\u3001<strong>\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u53cd\u6620\u3057\u305f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u958b\u767a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/strong>\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>VOC\u5206\u6790\u30c4\u30fc\u30eb\u306e\u4e3b\u306a\u7279\u5fb4\u306f\u3001\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c7\u30fc\u30bf\u53ce\u96c6<\/strong>\uff1a\u30a2\u30f3\u30b1\u30fc\u30c8\u3084SNS\u306e\u66f8\u304d\u8fbc\u307f\u3001\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u306e\u30ec\u30d3\u30e5\u30fc\u3001\u9867\u5ba2\u5bfe\u5fdc\u30ed\u30b0\u3001\u97f3\u58f0\u9332\u97f3\u306a\u3069\u304b\u3089\u60c5\u5831\u3092\u53ce\u96c6\u3067\u304d\u308b<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u306e\u7d71\u5408<\/strong>\uff1a\u7570\u306a\u308b\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u304b\u3089\u53ce\u96c6\u3057\u305f\u60c5\u5831\u3092\u7d71\u5408\u3057\u4e00\u5143\u7ba1\u7406\u3059\u308b<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u306e\u53ef\u8996\u5316<\/strong>\uff1a\u9867\u5ba2\u306e\u58f0\u3092\u8996\u899a\u7684\u306b\u8868\u73fe\u3059\u308b\u305f\u3081\u306b\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3084\u30b0\u30e9\u30d5\u3001\u30c1\u30e3\u30fc\u30c8\u3067\u53ef\u8996\u5316<\/li>\n<\/ul>\n\n\n\n<p>VOC\u5206\u6790\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u9867\u5ba2\u7406\u89e3<\/strong>\u304c\u6df1\u307e\u308b\u3067\u3057\u3087\u3046\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u9867\u5ba2\u304c\u62b1\u3048\u308b\u4e0d\u6e80\u3084\u7591\u554f\u3092\u8a08\u6e2c\u3059\u308b\u3053\u3068\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u3082\u5f79\u7acb\u3061\u307e\u3059\u3002<\/mark><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Excel\uff08\u30a8\u30af\u30bb\u30eb\uff09<\/h3>\n\n\n\n<p>Excel\uff08\u30a8\u30af\u30bb\u30eb\uff09\u306f\u3001\u8868\u3084\u30b0\u30e9\u30d5\u306e\u4f5c\u6210\u306a\u3069\u3001\u30c7\u30fc\u30bf\u5206\u6790\u306b\u9577\u3051\u305f\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u307e\u3067\u6570\u5b57\u3067\u898b\u3066\u3044\u305f\u5185\u5bb9\u3092\u30b0\u30e9\u30d5\u5316\u3057\u3066\u6bd4\u8f03\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u898b\u3048\u306a\u304b\u3063\u305f\u8ab2\u984c<\/strong>\u306b\u6c17\u3065\u3051\u308b\u3067\u3057\u3087\u3046\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u73fe\u72b6\u3092\u628a\u63e1\u3067\u304d\u306a\u3051\u308c\u3070\u3001\u9069\u5207\u306a\u6539\u5584\u7b56\u306f\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3002<\/mark><\/strong>\u8868\u3092\u3055\u307e\u3056\u307e\u306a\u6761\u4ef6\u3067\u898b\u6bd4\u3079\u308b\u3053\u3068\u3067\u3001\u60c5\u5831\u306e\u5206\u6790\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u52b9\u679c\u7684\u306b\u884c\u3046\u306b\u306f\u3001\u6570\u5b57\u3092\u96c6\u3081\u3066\u53ef\u8996\u5316\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb<\/h3>\n\n\n\n<p>\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb\u3082\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306b\u6d3b\u7528\u3057\u305f\u3044\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u3068\u306f\u3001\u6587\u7ae0\u3084\u8a00\u8449\u306a\u3069\u306e\u6587\u5b57\u5217\u306e\u30c7\u30fc\u30bf\u3084\u6570\u5024\u30c7\u30fc\u30bf\u304b\u3089\u6709\u52b9\u306a\u60c5\u5831\u3092\u62bd\u51fa\u3059\u308b\u624b\u6cd5\u306e\u3053\u3068\u3002<strong>\u62bd\u51fa\u3057\u305f\u6587\u7ae0\u3084\u6570\u5024\u306e\u51fa\u73fe\u983b\u5ea6<\/strong>\u3084<strong>\u76f8\u4e92\u95a2\u4fc2<\/strong>\u3092\u5bb9\u6613\u306b\u5206\u6790\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5206\u6790\u696d\u52d9\u3092\u52b9\u7387\u5316\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u62bd\u51fa\u60c5\u5831\u304b\u3089\u73fe\u72b6\u3092\u7d20\u65e9\u304f\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u65b0\u305f\u306a\u65bd\u7b56\u3084\u53d6\u308a\u7d44\u307f\u3078\u306e\u7740\u624b\u304c\u53ef\u80fd<\/li>\n\n\n\n<li>\u5206\u6790\u306b\u5145\u3066\u3066\u3044\u305f\u6642\u9593\u3092\u4ed6\u306e\u512a\u5148\u5ea6\u306e\u9ad8\u3044\u696d\u52d9\u306b\u4f7f\u3048\u308b<\/li>\n<\/ul>\n\n\n\n<p>\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb\u306f\u3001\u7121\u6599\u3067\u4f7f\u3048\u308b\u3082\u306e\u304b\u3089\u9ad8\u5ea6\u306a\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u3082\u306e\u307e\u3067\u3001\u5e45\u5e83\u3044\u30bf\u30a4\u30d7\u306b\u5206\u304b\u308c\u307e\u3059\u3002\u81ea\u793e\u306e\u76ee\u7684\u306b\u5408\u3063\u305f\u30c4\u30fc\u30eb\u3092\u9078\u3093\u3067\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u30c4\u30fc\u30eb<\/h3>\n\n\n\n<p><strong>\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d<\/strong>\u3092\u652f\u63f4\u3059\u308bCRM\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\u3082\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306b\u5f79\u7acb\u3064\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u30c4\u30fc\u30eb\u306b\u306f\u3001\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u5316\u3084\u9867\u5ba2\u60c5\u5831\u5206\u6790\u3001\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\u3068\u3044\u3063\u305f\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u304b\u3089\u5fc5\u8981\u306a\u60c5\u5831\u3092\u62bd\u51fa\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u9867\u5ba2\u306e\u30c8\u30ec\u30f3\u30c9\u3084\u50be\u5411<\/strong>\u3092\u628a\u63e1\u3057\u3001<strong>\u6226\u7565\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1<\/strong>\u304c\u53ef\u80fd\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u3084\u30bf\u30b9\u30af\u7ba1\u7406\u306a\u3069\u304c\u81ea\u52d5\u5316\u3055\u308c\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u30d2\u30e5\u30fc\u30de\u30f3\u30a8\u30e9\u30fc\u306e\u30ea\u30b9\u30af\u56de\u907f\u306b\u3082\u5f79\u7acb\u3064\u3067\u3057\u3087\u3046\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u304a\u3059\u3059\u3081\u306eCRM\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-\u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9 wp-block-embed-\u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"gdXaKpve1X\"><a href=\"https:\/\/dgloss.co.jp\/column\/72\/\">\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\uff08CRM\uff09\u306e\u304a\u3059\u3059\u308110\u9078\u3092\u6bd4\u8f03\uff01\u7121\u6599\u30c4\u30fc\u30eb\u3082\u7d39\u4ecb<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\uff08CRM\uff09\u306e\u304a\u3059\u3059\u308110\u9078\u3092\u6bd4\u8f03\uff01\u7121\u6599\u30c4\u30fc\u30eb\u3082\u7d39\u4ecb&#8221; &#8212; \u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9\" src=\"https:\/\/dgloss.co.jp\/column\/72\/embed\/#?secret=yRYbDWaHE9#?secret=gdXaKpve1X\" data-secret=\"gdXaKpve1X\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306f\u3001<strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306e\u5229\u7528<\/strong>\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u4ecb\u3057\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068\u3002\u97f3\u58f0\u9332\u97f3\u3084\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u306e\u7ba1\u7406\u3001\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3084\u9867\u5ba2\u60c5\u5831\u3092\u30af\u30e9\u30a6\u30c9\u4e0a\u3067\u4e00\u5143\u5316\u3057\u3001<strong>\u5e45\u5e83\u3044\u696d\u52d9\u306e\u52b9\u7387\u5316<\/strong>\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306e\u4e3b\u306a\u6a5f\u80fd\u306f\u3001<strong>\u300cCTI\uff08CRM\u9023\u643a\uff09\u6a5f\u80fd\u300d\u300cPBX\u6a5f\u80fd\u300d\u300cFAQ\u6a5f\u80fd\u300d<\/strong>\u306a\u3069\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>FAQ\u6a5f\u80fd\u3067\u306f\u3001\u9867\u5ba2\u304b\u3089\u983b\u7e41\u306b\u5bc4\u305b\u3089\u308c\u308b\u8cea\u554f\u3092\u81ea\u52d5\u62bd\u51fa\u3057\u3001\u9069\u5207\u306a\u56de\u7b54\u304c\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u8cea\u554f\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u306e\u666e\u53ca\u306b\u4f34\u3044\u3001\u73fe\u5728\u306f<strong>\u30af\u30e9\u30a6\u30c9\u578b<\/strong>\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3092\u6d3b\u7528\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u304d\u307e\u3057\u305f\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u30af\u30e9\u30a6\u30c9\u578b\u3067\u3042\u308c\u3070\u3001\u5c0e\u5165\u3084\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u304a\u3059\u3059\u3081\u306e\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3092\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-\u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9 wp-block-embed-\u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"DwVeSdormw\"><a href=\"https:\/\/dgloss.co.jp\/column\/call-center-cloud\/\">\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e010\u9078\u3092\u5fb9\u5e95\u6bd4\u8f03\uff01\u30e1\u30ea\u30c3\u30c8\u3084\u4e3b\u306a\u6a5f\u80fd\u3082\u89e3\u8aac<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e010\u9078\u3092\u5fb9\u5e95\u6bd4\u8f03\uff01\u30e1\u30ea\u30c3\u30c8\u3084\u4e3b\u306a\u6a5f\u80fd\u3082\u89e3\u8aac&#8221; &#8212; \u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9\" src=\"https:\/\/dgloss.co.jp\/column\/call-center-cloud\/embed\/#?secret=K4AdY5wqaj#?secret=DwVeSdormw\" data-secret=\"DwVeSdormw\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u6210\u529f\u3055\u305b\u308b\u30b3\u30c4<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/11\/image-11.jpeg\" alt=\"\" class=\"wp-image-5546\" width=\"800\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-11.jpeg 640w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-11-300x200.jpeg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n<p>\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30b3\u30c4\u30924\u3064\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u307e\u305a\u306f\u30c7\u30fc\u30bf\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u53ef\u8996\u5316\u3059\u308b<\/li>\n\n\n\n<li>\u30c7\u30fc\u30bf\u3092\u6b63\u78ba\u306b\u8a08\u6e2c\u3059\u308b<\/li>\n\n\n\n<li>\u8a08\u6e2c\u671f\u9593\u306f\u9577\u671f\u3067\u8a2d\u5b9a\u3059\u308b<\/li>\n\n\n\n<li>\u5ba2\u89b3\u7684\u306a\u65b9\u6cd5\u3067\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u307e\u305a\u306f\u30c7\u30fc\u30bf\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u53ef\u8996\u5316\u3059\u308b<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u958b\u59cb\u3059\u308b\u3046\u3048\u3067\u91cd\u8981\u306a\u306e\u306f\u3001<strong>\u30c7\u30fc\u30bf\u306e\u53ef\u8996\u5316<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u8907\u96d1\u3067\u898b\u3065\u3089\u3044\u30c7\u30fc\u30bf\u306f\u3001\u89e3\u91c8\u306b\u6642\u9593\u3092\u8981\u3057\u3001\u8aa4\u3063\u305f\u5224\u65ad\u3092\u62db\u304d\u304b\u306d\u307e\u305b\u3093\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u30b0\u30e9\u30d5\u3084\u30c1\u30e3\u30fc\u30c8\u5f62\u5f0f\u306a\u3069\u306b\u5909\u63db\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30fc\u30bf\u306e\u5897\u6e1b\u3084\u50be\u5411\u3092\u77ac\u6642\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<strong>\u30b0\u30e9\u30d5\u3067\u3042\u308c\u3070\u3001\u76f8\u95a2\u95a2\u4fc2\u3084\u898f\u5247\u6027\u3092\u8aad\u307f\u53d6\u308a\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c7\u30fc\u30bf\u3092\u6b63\u78ba\u306b\u8a08\u6e2c\u3059\u308b<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306e\u6210\u529f\u306e\u9375\u306f\u3001<strong>\u6b63\u78ba\u3067\u9069\u5207\u306a\u30c7\u30fc\u30bf\u306e\u53ce\u96c6<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u81a8\u5927\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3066\u3082\u3001\u6839\u62e0\u306e\u66d6\u6627\u306a\u3082\u306e\u304c\u6df7\u5728\u3059\u308b\u3068\u6b63\u78ba\u306a\u5206\u6790\u7d50\u679c\u304c\u5f97\u3089\u308c\u307e\u305b\u3093\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u901a\u8a71\u9332\u97f3\u3084\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u64cd\u4f5c\u5c65\u6b74\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u304b\u3089\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u4e0d\u6b63\u78ba\u306a\u30c7\u30fc\u30bf\u3084\u91cd\u8907\u30c7\u30fc\u30bf\u3092\u524a\u9664\u3057\u3001\u30c7\u30fc\u30bf\u3092\u7d71\u4e00\u3057\u305f\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3092\u6574\u7406\u3059\u308b\u306e\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u8a08\u6e2c\u671f\u9593\u306f\u9577\u671f\u3067\u8a2d\u5b9a\u3059\u308b<\/h3>\n\n\n\n<p>\u30c7\u30fc\u30bf\u5206\u6790\u306e\u8a08\u6e2c\u671f\u9593\u306f\u3001<strong>\u9577\u671f<\/strong>\u3067\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u8a08\u6e2c\u671f\u9593\u304c\u77ed\u3044\u3068\u3001\u30c7\u30fc\u30bf\u304c\u5909\u52d5\u3057\u305f\u3068\u304d\u306b\u4e00\u904e\u6027\u306e\u3082\u306e\u306a\u306e\u304b\u6b63\u78ba\u306a\u5224\u65ad\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306f\u3001\u7e41\u5fd9\u671f\u3084\u9591\u6563\u671f\u3001\u5e02\u5834\u306e\u5f71\u97ff\u3068\u3044\u3063\u305f\u3055\u307e\u3056\u307e\u306a\u8981\u56e0\u3067\u6570\u5024\u304c\u30d0\u30e9\u3064\u304f\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u76ee\u5b89\u3068\u3057\u3066\u3001<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#137bae\" class=\"has-inline-color\">\u6700\u4f4e3\u30f6\u6708\u4ee5\u4e0a\u306e\u8a08\u6e2c\u671f\u9593<\/mark><\/strong>\u3092\u8a2d\u3051\u308b\u3088\u3046\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5ba2\u89b3\u7684\u306a\u65b9\u6cd5\u3067\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b<\/h3>\n\n\n\n<p>\u30c7\u30fc\u30bf\u53ce\u96c6\u306f\u3001<strong>\u5ba2\u89b3\u7684\u306a\u65b9\u6cd5<\/strong>\u3067\u884c\u3046\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u30bb\u30af\u30b7\u30e7\u30f3\u304b\u3089\u96c6\u3081\u3089\u308c\u307e\u3059\u3002<strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">\u97f3\u58f0\u30c7\u30fc\u30bf\u306e\u307f\u3084\u6570\u5b57\u306e\u307f\u3068\u3001\u53ce\u96c6\u65b9\u6cd5\u306b\u504f\u308a\u304c\u3042\u308b\u3068\u6b63\u3057\u3044\u5206\u6790\u7d50\u679c\u304c\u5f97\u3089\u308c\u307e\u305b\u3093\u3002<\/mark><\/strong><\/p>\n\n\n\n<p>\u30c7\u30fc\u30bf\u304c\u81a8\u5927\u3067\u6642\u9593\u3092\u8981\u3059\u308b\u5834\u5408\u306f\u3001<strong>\u5206\u6790\u30c4\u30fc\u30eb\u306e\u6d3b\u7528<\/strong>\u3092\u8996\u91ce\u306b\u5165\u308c\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306f\u5916\u90e8\u59d4\u8a17\u304c\u304a\u3059\u3059\u3081<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/11\/image-12.jpeg\" alt=\"\" class=\"wp-image-5547\" width=\"800\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-12.jpeg 640w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-12-300x200.jpeg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306b\u306f\u3001<strong>\u5916\u90e8\u59d4\u8a17<\/strong>\u3082\u691c\u8a0e\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u4ee3\u8868\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u306f\u3001<strong>BPO\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>BPO\uff08Business Process Outsourcing\uff09\u3068\u306f\u3001\u696d\u52d9\u306b\u95a2\u308f\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308b\u3053\u3068\u3002\u96fb\u8a71\u5fdc\u5bfe\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u4e38\u3054\u3068\u5916\u90e8\u59d4\u8a17\u3067\u304d\u3001\u4e8b\u52d9\u4f5c\u696d\u3084\u30c7\u30fc\u30bf\u53ce\u96c6\u3001\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u3092\u4e00\u4efb\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>BPO\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u81ea\u793e\u3067\u904b\u7528\u3059\u308b\u969b\u306e\u6559\u80b2<\/strong>\u3084<strong>\u63a1\u7528\u30b3\u30b9\u30c8\u306e\u524a\u6e1b<\/strong>\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002\u5185\u90e8\u306e\u4ed6\u306e\u696d\u52d9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u305a\u306b\u3001<strong>\u30c7\u30fc\u30bf\u5206\u6790\u3092\u884c\u3048\u308b<\/strong>\u3068\u3044\u3046\u30e1\u30ea\u30c3\u30c8\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308b\u3053\u3068\u306f\u3001\u5c02\u9580\u77e5\u8b58\u3084\u30ea\u30bd\u30fc\u30b9\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u975e\u5e38\u306b\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3057\u3001<strong>\u30c7\u30fc\u30bf\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u54c1\u8cea\u78ba\u4fdd\u306f\u4e0d\u53ef\u6b20<\/strong>\u306a\u306e\u3067\u3001\u59d4\u8a17\u4f1a\u793e\u306e\u9078\u5b9a\u3068\u9023\u643a\u306b\u3064\u3044\u3066\u306f\u614e\u91cd\u306b\u53d6\u308a\u7d44\u3093\u3067\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>BPO\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9078\u5b9a\u65b9\u6cd5\u3084\u6d3b\u7528\u306e\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-\u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9 wp-block-embed-\u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"kuxlopjLBz\"><a href=\"https:\/\/dgloss.co.jp\/column\/bpo-call-center\/\">BPO\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306f\uff1f5\u3064\u306e\u696d\u52d9\u3068\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306e\u9055\u3044\u3082\u89e3\u8aac<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;BPO\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u306f\uff1f5\u3064\u306e\u696d\u52d9\u3068\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306e\u9055\u3044\u3082\u89e3\u8aac&#8221; &#8212; \u682a\u5f0f\u4f1a\u793e\u30c7\u30a3\u30b0\u30ed\u30b9\" src=\"https:\/\/dgloss.co.jp\/column\/bpo-call-center\/embed\/#?secret=tTUcNlkAmw#?secret=kuxlopjLBz\" data-secret=\"kuxlopjLBz\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u307e\u3068\u3081\uff1a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3067\u6e80\u8db3\u5ea6\u3084\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u3064\u306a\u3052\u3088\u3046<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/11\/image-13.jpeg\" alt=\"\" class=\"wp-image-5548\" width=\"800\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-13.jpeg 640w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/image-13-300x200.jpeg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n<p><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u52b9\u7387\u7684\u306a\u904b\u7528\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/strong>\u5f97\u3089\u308c\u305f\u60c5\u5831\u304b\u3089\u65b0\u305f\u306a\u30d3\u30b8\u30cd\u30b9\u30c1\u30e3\u30f3\u30b9\u3092\u767a\u898b\u3067\u304d\u3001\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3059\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u52b9\u7387\u5316\u3059\u308b\u306b\u306f\u3001<strong>\u5206\u6790\u30c4\u30fc\u30eb\u306e\u6d3b\u7528<\/strong>\u3082\u8996\u91ce\u306b\u5165\u308c\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30fc\u30bf\u306e\u51e6\u7406\u3068\u5206\u6790\u3092\u81ea\u52d5\u5316\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u6539\u5584\u3084\u554f\u984c\u306e\u7279\u5b9a\u306a\u3069\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3067\u3001<strong>\u81ea\u793e\u306e\u54c1\u8cea\u5411\u4e0a<\/strong>\u3092\u9ad8\u3081<strong>\u58f2\u4e0a\u30a2\u30c3\u30d7<\/strong>\u3092\u56f3\u308a\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30fc\u30bf\u5206\u6790\u306b\u4f7f\u7528\u3059\u308b\u30d1\u30bd\u30b3\u30f3\u3092\u5c0e\u5165\u3059\u308b\u306a\u3089<a href=\"https:\/\/naniwarental.com\/product-category\/pc\/mac-pc\/macbook\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ca\u30cb\u30ef\u30ec\u30f3\u30bf\u30eb\u304c\u63d0\u4f9b\u3059\u308bMacBook\u306e\u30ec\u30f3\u30bf\u30eb<\/a>\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n","protected":false},"featured_media":5542,"template":"","column-cat":[],"class_list":["post-5541","column","type-column","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5206\u6790\u624b\u6cd5\u306f3\u3064\uff01\u5f79\u7acb\u3064\u30c4\u30fc\u30eb\u3084\u6210\u529f\u306e\u30b3\u30c4\u3092\u7d39\u4ecb - DGLOSS Co., Ltd<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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