{"id":5939,"date":"2023-12-21T20:16:56","date_gmt":"2023-12-21T11:16:56","guid":{"rendered":"https:\/\/dgloss.co.jp\/?post_type=column&#038;p=5939"},"modified":"2023-12-21T20:16:57","modified_gmt":"2023-12-21T11:16:57","slug":"non-voice","status":"publish","type":"column","link":"https:\/\/dgloss.co.jp\/en\/column\/non-voice\/","title":{"rendered":"\u30ce\u30f3\u30dc\u30a4\u30b9\u3068\u306f\uff1f\u63a8\u9032\u3055\u308c\u308b\u80cc\u666f\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/12\/e9398baab5ff592593dc115f0c268f12.jpg\" alt=\"\" class=\"wp-image-5940\" width=\"839\" height=\"560\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/e9398baab5ff592593dc115f0c268f12.jpg 700w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/e9398baab5ff592593dc115f0c268f12-300x200.jpg 300w\" sizes=\"auto, (max-width: 839px) 100vw, 839px\" \/><\/figure>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u96fb\u8a71\u306b\u5bfe\u5fdc\u3059\u308b\u306e\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u8fd1\u5e74\u3067\u306f\u3001\u96fb\u8a71\u4ee5\u5916\u3067\u5bfe\u5fdc\u3059\u308b\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u63a8\u9032\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u304c\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u4f4e\u4e0b\u3057\u306a\u3044\u304b\u4e0d\u5b89\u2026\u2026\u300d<br>\u300c\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u9078\u629e\u80a2\u304c\u3042\u308b\u306e\u304b\u3092\u77e5\u308a\u305f\u3044\u300d<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u601d\u3046\u7ba1\u7406\u8005\u306f\u5c11\u306a\u304f\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u305d\u3053\u3067\u672c\u8a18\u4e8b\u3067\u306f\u3001<strong>\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u306a\u305c\u9032\u3093\u3067\u3044\u308b\u306e\u304b<\/strong>\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\u30e1\u30ea\u30c3\u30c8\u3084\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3082\u7d39\u4ecb\u3057\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ce\u30f3\u30dc\u30a4\u30b9\u3068\u306f\u97f3\u58f0\u3092\u4f7f\u7528\u3057\u306a\u3044\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u624b\u6bb5\u306e\u3053\u3068<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/12\/callcenter-1.jpg\" alt=\"\" class=\"wp-image-5941\" width=\"840\" height=\"445\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/callcenter-1.jpg 700w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/callcenter-1-300x159.jpg 300w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<p>\u30ce\u30f3\u30dc\u30a4\u30b9\uff08non voice\uff09\u3068\u306f\u3001\u97f3\u58f0\u3092\u6d3b\u7528\u3057\u306a\u3044\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u65b9\u6cd5\u306e\u3053\u3068\u3002\u30ce\u30f3\u30dc\u30a4\u30b9\u306e\u5177\u4f53\u7684\u306a\u4f8b\u3068\u3057\u3066\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30c1\u30e3\u30c3\u30c8<\/li>\n\n\n\n<li>\u304a\u554f\u5408\u305b\u30d5\u30a9\u30fc\u30e0<\/li>\n\n\n\n<li>SMS<\/li>\n\n\n\n<li>FAQ\u30fb\u3088\u304f\u3042\u308b\u8cea\u554f<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b<\/li>\n\n\n\n<li>SNS<\/li>\n<\/ul>\n\n\n\n<p>\u4e0a\u8a18\u306f\u3059\u3079\u3066\u3001<strong>\u97f3\u58f0\u3092\u4f7f\u308f\u305a\u30c6\u30ad\u30b9\u30c8\u3067\u306e\u3084\u308a\u53d6\u308a\u306b\u306a\u308a\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u63a8\u9032\u3055\u308c\u308b\u7406\u7531<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dgloss.co.jp\/wp\/wp-content\/uploads\/2023\/12\/callcenter-9.jpg\" alt=\"\" class=\"wp-image-5942\" width=\"837\" height=\"499\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/callcenter-9.jpg 700w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/callcenter-9-300x179.jpg 300w\" sizes=\"auto, (max-width: 837px) 100vw, 837px\" \/><\/figure>\n\n\n\n<p>\u305d\u308c\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u63a8\u9032\u3055\u308c\u308b\u7406\u7531\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u30c7\u30b8\u30bf\u30eb\u793e\u4f1a\u306e\u666e\u53ca<\/li>\n\n\n\n<li>\u9867\u5ba2\u306b\u3088\u308b\u60c5\u5831\u53d6\u5f97\u884c\u52d5\u306e\u5909\u5316<\/li>\n\n\n\n<li>\u9867\u5ba2\u306b\u3088\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u624b\u6bb5\u306e\u5909\u5316<\/li>\n\n\n\n<li>\u6162\u6027\u7684\u306a\u4eba\u6750\u4e0d\u8db3<\/li>\n\n\n\n<li>\u30c6\u30ec\u30ef\u30fc\u30af\u5316\u306b\u3088\u308b\u50cd\u304d\u65b9\u306e\u5909\u5316<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c7\u30b8\u30bf\u30eb\u793e\u4f1a\u306e\u666e\u53ca<\/h3>\n\n\n\n<p>\u307e\u305a\u6319\u3052\u3089\u308c\u308b\u306e\u304c\u3001\u30c7\u30b8\u30bf\u30eb\u793e\u4f1a\u306e\u666e\u53ca\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u7dcf\u52d9\u7701\u304c2020\u5e74\u306b\u307e\u3068\u3081\u305f\u8cc7\u6599\u3067\u306f\u3001<strong>\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u4fdd\u6709\u7387\u306f86%\u4ee5\u4e0a<\/strong>\u3068\u516c\u8868\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u53c2\u7167\uff1a<a href=\"https:\/\/www.soumu.go.jp\/johotsusintokei\/whitepaper\/ja\/r03\/html\/nd242110.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">\u60c5\u5831\u901a\u4fe1\u6a5f\u5668\u306e\u4fdd\u6709\u72b6\u6cc1<\/a><\/p>\n\n\n\n<p>\u305d\u308c\u307e\u3067\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u96fb\u8a71\u304c\u4e3b\u6d41\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u793e\u4f1a\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u306b\u4f34\u3063\u3066\u65b9\u6cd5\u3082\u591a\u69d8\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u307e\u3067\u306f\u3001\u4f01\u696d\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u7591\u554f\u3084\u4e0d\u5b89\u304c\u3042\u3063\u305f\u3068\u304d\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b\u306e\u304c\u4e00\u822c\u7684\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3068\u306f\u3044\u3048\u3001\u96fb\u8a71\u3092\u304b\u3051\u308b\u306e\u3092\u9762\u5012\u306b\u611f\u3058\u308b\u65b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u9ad8\u9f62\u8005\u306e\u4e2d\u306b\u306f\u3001\u96fb\u8a71\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u5e0c\u671b\u3059\u308b\u58f0\u3082\u591a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3082\u30c7\u30b8\u30bf\u30eb\u793e\u4f1a\u306e\u666e\u53ca\u306b\u5408\u308f\u305b\u3066\u3001<strong><font color=\"#137BAE\">\u3055\u307e\u3056\u307e\u306a\u8981\u671b\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u306b\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u9032\u3080\u50be\u5411\u304c\u898b\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f<\/font><\/strong>\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u306b\u3088\u308b\u60c5\u5831\u53d6\u5f97\u884c\u52d5\u306e\u5909\u5316<\/h3>\n\n\n\n<p>\u9867\u5ba2\u306e\u60c5\u5831\u53d6\u5f97\u884c\u52d5\u306e\u5909\u5316\u3082\u3001\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u306b\u5f71\u97ff\u3057\u3066\u3044\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8fd1\u5e74\u3067\u306f\u3001\u30d1\u30bd\u30b3\u30f3\u3084\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306a\u3069\u3067\u5229\u7528\u3067\u304d\u308b\u3001<strong>\u30e1\u30c3\u30bb\u30fc\u30b8\u30a2\u30d7\u30ea\u3084\u30dc\u30a4\u30b9\u30c1\u30e3\u30c3\u30c8\u30c4\u30fc\u30eb\u306a\u3069\u624b\u8efd\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u65b9\u6cd5\u304c\u4eba\u6c17<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u3084\u97f3\u58f0\u901a\u8a71\u306e\u4ed6\u3001\u30d3\u30c7\u30aa\u901a\u8a71\u306a\u3069\u3082\u3067\u304d\u308b\u3053\u3068\u306b\u52a0\u3048\u3066\u3001\u7121\u6599\u901a\u8a71\u304c\u3067\u304d\u308b\u3053\u3068\u304b\u3089\u5e45\u5e83\u3044\u4e16\u4ee3\u306b\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u304c\u6ea2\u308c\u3066\u3044\u308b\u6628\u4eca\u3067\u306f\u3001\u30cd\u30c3\u30c8\u3067\u691c\u7d22\u3059\u308c\u3070\u81ea\u5df1\u89e3\u6c7a\u3067\u304d\u308b\u3053\u3068\u3082\u3042\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u7406\u7531\u304b\u3089\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b\u4ef6\u6570\u304c\u6e1b\u3063\u3066\u3044\u307e\u3059\u3002<strong><font 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color=\"#137BAE\">\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u624b\u6bb5\u306e\u5909\u5316\u306b\u5bfe\u5fdc\u3059\u308b\u306b\u306f\u3001\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u6709\u52b9<\/font><\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u6162\u6027\u7684\u306a\u4eba\u6750\u4e0d\u8db3<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u4f53\u3092\u901a\u3057\u3066\u3001\u6162\u6027\u7684\u306a\u4eba\u6750\u4e0d\u8db3\u306e\u50be\u5411\u304c\u898b\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u306f\u3001\u300c\u7169\u96d1\u5316\u3057\u3084\u3059\u3044\u300d\u300c\u696d\u52d9\u91cf\u304c\u591a\u3044\u300d\u300c\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306a\u3069\u7cbe\u795e\u7684\u306a\u82e6\u75db\u304c\u591a\u3044\u300d\u3068\u3044\u3063\u305f\u7406\u7531\u304b\u3089\u3001<strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u96e2\u8077\u7387\u304c\u9ad8\u3044\u3053\u3068\u3082\u539f\u56e0<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4eba\u6750\u3092\u52df\u96c6\u3057\u3066\u3082\u3001\u3059\u3050\u306b\u8f9e\u3081\u3066\u3057\u307e\u3046\u3068\u3044\u3046\u60aa\u5faa\u74b0\u306b\u9665\u308a\u3084\u3059\u3044\u306e\u3067\u3001<strong><font color=\"#137BAE\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u304c\u9032\u3093\u3067\u3044\u308b<\/font><\/strong>\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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color=\"#137BAE\">\u81ea\u5206\u306b\u3068\u3063\u3066\u90fd\u5408\u306e\u826f\u3044\u6642\u9593\u3084\u597d\u304d\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u554f\u3044\u5408\u308f\u305b\u3067\u304d\u308b\u3053\u3068<\/font><\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u96fb\u8a71\u3067\u306f\u3001\u55b6\u696d\u6642\u9593\u5185\u306b\u554f\u3044\u5408\u308f\u305b\u306a\u304f\u3066\u306f\u306a\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u306b\u3088\u3063\u3066\u306f\u3001\u55b6\u696d\u6642\u9593\u5185\u306b\u96fb\u8a71\u304c\u3067\u304d\u306a\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3088\u304f\u3042\u308b\u8cea\u554f\u3084FAQ\u306a\u3089\u3001\u9867\u5ba2\u304c\u81ea\u5df1\u89e3\u6c7a\u3067\u304d\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<strong>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3089\u300124\u6642\u9593365\u65e5\u5bfe\u5fdc\u53ef\u80fd<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u6642\u9593\u306b\u5de6\u53f3\u3055\u308c\u305a\u3001\u597d\u304d\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u3001\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u306e\u306f\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 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height=\"458\" srcset=\"https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/callcenter-15.jpg 700w, https:\/\/dgloss.co.jp\/en\/wp-content\/uploads\/sites\/2\/2023\/12\/callcenter-15-300x164.jpg 300w\" sizes=\"auto, (max-width: 839px) 100vw, 839px\" \/><\/figure>\n\n\n\n<p>\u3067\u306f\u6700\u5f8c\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30ce\u30f3\u30dc\u30a4\u30b9\u5316\u3092\u6210\u529f\u306b\u5c0e\u304f5\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ol 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