{"id":6301,"date":"2024-01-21T22:35:10","date_gmt":"2024-01-21T13:35:10","guid":{"rendered":"https:\/\/dgloss.co.jp\/?post_type=column&p=6301"},"modified":"2024-01-21T22:35:10","modified_gmt":"2024-01-21T13:35:10","slug":"callcenter-crm","status":"publish","type":"column","link":"https:\/\/dgloss.co.jp\/en\/column\/callcenter-crm\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u304a\u3059\u3059\u30817\u9078\u3092\u6bd4\u8f03\uff01\u9078\u3073\u65b9\u30fb\u30e1\u30ea\u30c3\u30c8\u3082\u7d39\u4ecb"},"content":{"rendered":"\n
\n
\"\"<\/figure>\n<\/figure>\n\n\n\n

\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306bCRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u72b6\u6cc1\u3084\u5bfe\u5fdc\u5c65\u6b74\u3092\u53ef\u8996\u5316\u3067\u304d\u307e\u3059<\/font><\/strong>\u3002<\/p>\n\n\n\n

\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u3082\u5f79\u7acb\u3061\u307e\u3059\u304c\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306b\u3082\u30bf\u30a4\u30d7\u304c\u3042\u308b\u305f\u3081\u3001\u76ee\u7684\u306b\u5408\u308f\u305b\u3066\u9078\u3076\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n

\u3057\u304b\u3057\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u7a2e\u985e\u304c\u3042\u308b\u305f\u3081\u3001\u3069\u308c\u3092\u9078\u3079\u3070\u3044\u3044\u304b\u8ff7\u3046\u65b9\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

\u305d\u3053\u3067\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u304a\u3059\u3059\u30817\u9078<\/strong>\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\u9078\u3073\u65b9\u3084\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u3082\u89e3\u8aac\u3057\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u3068\u306f\uff1f<\/h2>\n\n\n\n
\n
\"\"<\/figure>\n<\/figure>\n\n\n\n

CRM\uff08Customer Relationship Management\uff09\u306f\u3001\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u306e\u3053\u3068<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u4f01\u696d\u306e\u7a93\u53e3\u3068\u3057\u3066\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u8981\u671b\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u307e\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u96fb\u8a71\u5bfe\u5fdc\u304c\u4e00\u822c\u7684\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u8fd1\u5e74\u3067\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u666e\u53ca\u306b\u4f34\u3044\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306f\u591a\u69d8\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u308f\u3056\u308f\u3056\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u96fb\u8a71\u3092\u304b\u3051\u306a\u304f\u3066\u3082\u3001SNS\u3084\u30cd\u30c3\u30c8\u3067\u691c\u7d22\u3059\u308c\u3070\u9867\u5ba2\u306f\u7c21\u5358\u306b\u6b32\u3057\u3044\u60c5\u5831\u3092\u5165\u624b\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u9867\u5ba2\u3068\u4f01\u696d\u306e\u63a5\u70b9\u3068\u3044\u3046\u5f79\u5272\u3082\u3042\u308b\u305f\u3081\u3001\u591a\u69d8\u5316\u3059\u308b\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306e\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3067\u3059<\/strong>\u3002<\/p>\n\n\n\n

\u305d\u3053\u3067CRM\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u9867\u5ba2\u5c5e\u6027\u3084\u5bfe\u5fdc\u5c65\u6b74\u3092\u30c7\u30fc\u30bf\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u307e\u3059<\/font><\/strong>\u3002<\/p>\n\n\n\n

\u3055\u3089\u306b\u3001CRM\u306f\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u305f\u3081\u3001\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u306e\u3082\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5fc5\u8981\u3068\u3055\u308c\u308b\u7406\u7531\u3067\u3059\u3002<\/p>\n\n\n\n

\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u642d\u8f09\u6a5f\u80fd<\/h2>\n\n\n\n
\n
\"\"<\/figure>\n<\/figure>\n\n\n\n

\u305d\u308c\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306b\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u6a5f\u80fd\u306b\u3064\u3044\u3066\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

\u6a5f\u80fd<\/th>\u6982\u8981<\/th><\/tr>
\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u6a5f\u80fd<\/td>\u7740\u4fe1\u6642\u306b\u30d1\u30bd\u30b3\u30f3\u753b\u9762\u306b\u9867\u5ba2\u60c5\u5831\u3092\u8868\u793a\u3059\u308b<\/td><\/tr>
\u30af\u30ea\u30c3\u30afto\u30b3\u30fc\u30eb\u6a5f\u80fd<\/td>\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u305f\u756a\u53f7\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3060\u3051\u3067\u96fb\u8a71\u3092\u304b\u3051\u3089\u308c\u308b<\/td><\/tr>
\u691c\u7d22\u6a5f\u80fd<\/td>\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3084\u9867\u5ba2\u60c5\u5831\u306a\u3069\u6b32\u3057\u3044\u60c5\u5831\u306b\u7d20\u65e9\u304f\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b<\/td><\/tr>
CTI\u9023\u643a\u6a5f\u80fd<\/td>CTI\u6a5f\u80fd\u3068\u9023\u643a\u3055\u305b\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u767a\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u6a5f\u80fd\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u9867\u5ba2\u304b\u3089\u7740\u4fe1\u304c\u3042\u308b\u3068\u3001\u9867\u5ba2\u60c5\u5831\u3092\u30d1\u30bd\u30b3\u30f3\u753b\u9762\u306b\u8868\u793a\u3057\u307e\u3059\u3002\u8cfc\u5165\u5c65\u6b74\u3084\u9867\u5ba2\u306e\u9867\u5ba2\u60c5\u5831\u3092\u77ac\u6642\u306b\u78ba\u8a8d\u3067\u304d\u308b\u305f\u3081\u3001\u7684\u78ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

\u30af\u30ea\u30c3\u30afto\u30b3\u30fc\u30eb\u6a5f\u80fd\u306f\u3001\u96fb\u8a71\u756a\u53f7\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3060\u3051\u3067\u67b6\u96fb\u3067\u304d\u308b\u4ed6\u3001\u304b\u3051\u9593\u9055\u3044\u306e\u30ea\u30b9\u30af\u3092\u8efd\u6e1b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u691c\u7d22\u6a5f\u80fd\u306f\u3001FAQ\u30b7\u30b9\u30c6\u30e0\u3084\u3088\u304f\u3042\u308b\u8cea\u554f\u3067\u3001\u6b32\u3057\u3044\u60c5\u5831\u3092\u78ba\u8a8d\u3067\u304d\u308b\u6a5f\u80fd\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u304c\u7591\u554f\u3092\u81ea\u5df1\u89e3\u6c7a\u3059\u308b\u306e\u306b\u3082\u5f79\u7acb\u3061\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n

CTI\uff08Computer Telephony Integration\uff09\u306f\u3001\u96fb\u8a71\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u3092\u7d71\u5408\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u96fb\u8a71\u306e\u767a\u7740\u4fe1\u5c65\u6b74\u306b\u7d10\u4ed8\u3051\u308b\u3068\u3001\u696d\u52d9\u52b9\u7387\u5316\u306b\u5f79\u7acb\u3064\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u9078\u3073\u65b9<\/h2>\n\n\n\n
\n
\"\"<\/figure>\n<\/figure>\n\n\n\n

\u305d\u308c\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u3092\u9078\u30767\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

    \n
  1. \u76f4\u611f\u7684\u64cd\u4f5c\u304c\u3067\u304d\u308bCRM\u3092\u9078\u3076<\/li>\n\n\n\n
  2. \u6a5f\u80fd\u304c\u5145\u5b9f\u3057\u305fCRM\u3092\u9078\u3076<\/li>\n\n\n\n
  3. \u62e1\u5f35\u6027\u304c\u9ad8\u3044CRM\u3092\u9078\u3076<\/li>\n\n\n\n
  4. \u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3057\u305fCRM\u3092\u9078\u3076<\/li>\n\n\n\n
  5. \u30b3\u30b9\u30c8\u304c\u4e88\u7b97\u5185\u306eCRM\u3092\u9078\u3076<\/li>\n\n\n\n
  6. \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306e\u9ad8\u3044CRM\u3092\u9078\u3076<\/li>\n\n\n\n
  7. \u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u4e07\u5168\u306aCRM\u3092\u9078\u3076<\/li>\n<\/ol>\n\n\n\n

    \u76f4\u611f\u7684\u64cd\u4f5c\u304c\u3067\u304d\u308bCRM\u3092\u9078\u3076<\/h3>\n\n\n\n

    \u76f4\u611f\u7684\u64cd\u4f5c\u304c\u3067\u304d\u308bCRM\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

    \u64cd\u4f5c\u304c\u8907\u96d1\u3060\u3068\u3001\u62c5\u5f53\u8005\u4ee5\u5916\u304c\u4f7f\u7528\u3059\u308b\u5834\u5408\u306b\u4e0d\u4fbf\u306b\u611f\u3058\u305f\u308a\u3001\u64cd\u4f5c\u3067\u304d\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u6050\u308c<\/font><\/strong>\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

    \u5c0e\u5165\u306e\u969b\u306b\u7814\u4fee\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u304c\u5fc5\u8981\u306b\u306a\u308b\u3068\u3001\u4f7f\u3044\u3053\u306a\u305b\u308b\u307e\u3067\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u3000<\/p>\n\n\n\n

    \u8ab0\u3067\u3082\u7c21\u5358\u306b\u64cd\u4f5c\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u6271\u3044\u3084\u3059\u3055\u306b\u3082\u6ce8\u76ee<\/strong>\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

    \u6a5f\u80fd\u304c\u5145\u5b9f\u3057\u305fCRM\u3092\u9078\u3076<\/h3>\n\n\n\n

    \u6a5f\u80fd\u304c\u5145\u5b9f\u3057\u3066\u3044\u308b\u304b\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n

    CRM\u306e\u6a5f\u80fd\u306f\u30b7\u30b9\u30c6\u30e0\u3084\u30c4\u30fc\u30eb\u306b\u3088\u3063\u3066\u3001\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u6a5f\u80fd\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

    \u307e\u305f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u5f62\u614b\u3067\u3082\u5fc5\u8981\u306a\u6a5f\u80fd\u306f\u5909\u308f\u3063\u3066\u304f\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

    CRM\u3092\u5c0e\u5165\u3059\u308b\u306b\u5f53\u305f\u3063\u3066\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3057\u3066\u304f\u3060\u3055\u3044<\/strong>\u3002\u9078\u3076\u969b\u306f\u6c42\u3081\u308b\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308c\u3070\u3001\u5931\u6557\u3092\u56de\u907f\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

    \u62e1\u5f35\u6027\u304c\u9ad8\u3044CRM\u3092\u9078\u3076<\/h3>\n\n\n\n

    \u62e1\u5f35\u6027\u304c\u9ad8\u3044\u304b\u3082\u78ba\u8a8d\u3057\u305f\u3044\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

    \u5c0e\u5165\u6642\u306f\u5c0f\u898f\u6a21\u3067\u3082\u3001\u5c06\u6765\u4e8b\u696d\u898f\u6a21\u3092\u62e1\u5927\u3059\u308b\u53ef\u80fd\u6027\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

    \u62e1\u5f35\u6027\u304c\u4f4e\u3044\u3068\u3001\u4e8b\u696d\u898f\u6a21\u306e\u62e1\u5927\u306b\u4f34\u3044CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u76f4\u3055\u306a\u3051\u308c\u3070\u306a\u3089\u305a\u3001\u4f59\u8a08\u306a\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u307e\u3059<\/font><\/strong>\u3002<\/p>\n\n\n\n

    \u62e1\u5f35\u6027\u304c\u9ad8\u3044CRM\u306a\u3089\u3001\u65e2\u5b58\u306eCRM\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u306e\u3067\u3001\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n

    \u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3057\u305fCRM\u3092\u9078\u3076<\/h3>\n\n\n\n

    \u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u304b\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n

    \u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u666e\u53ca\u306b\u4f34\u3046\u9867\u5ba2\u884c\u52d5\u306e\u591a\u69d8\u5316\u306b\u3088\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3082\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f<\/strong>\u3002<\/p>\n\n\n\n

    \u305d\u3053\u3067\u3082\u3057\u3001\u5bfe\u5fdc\u3067\u304d\u308b\u30c1\u30e3\u30cd\u30eb\u304c\u9650\u3089\u308c\u308c\u3070\u3001\u696d\u52d9\u306b\u652f\u969c\u304c\u51fa\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

    CRM\u3092\u9078\u3076\u969b\u306f\u3001\u5bfe\u5fdc\u30c1\u30e3\u30cd\u30eb\u3092\u5fc5\u305a\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044<\/font><\/strong>\u3002<\/p>\n\n\n\n

    \u30b3\u30b9\u30c8\u304c\u4e88\u7b97\u5185\u306eCRM\u3092\u9078\u3076<\/h3>\n\n\n\n

    \u30b3\u30b9\u30c8\u304c\u4e88\u7b97\u5185\u3067\u3042\u308b\u304b\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n

    CRM\u306f\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u3068\u30af\u30e9\u30a6\u30c9\u578b\u304c\u3042\u308a\u3001\u305d\u308c\u305e\u308c\u5c0e\u5165\u30b3\u30b9\u30c8\u3084\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u304c\u7570\u306a\u308a\u307e\u3059<\/font><\/strong>\u3002<\/p>\n\n\n\n

    \u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u306f\u3001\u81ea\u793e\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u305f\u3081\u3001\u521d\u671f\u8cbb\u7528\u304c\u9ad8\u304f\u306a\u308a\u3001\u5c0e\u5165\u307e\u3067\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

    \u3067\u3059\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3084\u62e1\u5f35\u6027\u304c\u9ad8\u304f\u3001\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u3092\u304a\u3055\u3048\u3089\u308c\u308b\u306e\u306f\u30e1\u30ea\u30c3\u30c8<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

    \u30af\u30e9\u30a6\u30c9\u578b\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u4e0a\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u7528\u3059\u308b\u306e\u3067\u3001\u5c0e\u5165\u30b3\u30b9\u30c8\u3092\u304a\u3055\u3048\u3089\u308c\u307e\u3059\u3002\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306b\u3064\u306a\u304c\u308b\u74b0\u5883\u304c\u3042\u308c\u3070\u3001\u30c6\u30ec\u30ef\u30fc\u30af\u306b\u3082\u5bfe\u5fdc\u53ef\u80fd<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

    \u305f\u3060\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u304c\u4f4e\u304f\u3001\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u30a2\u30ab\u30a6\u30f3\u30c8\u6570\u304c\u5897\u3048\u308b\u307b\u3069\u3001\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u304c\u9ad8\u304f\u306a\u308b\u3053\u3068\u306b\u7559\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

    \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306e\u9ad8\u3044CRM\u3092\u9078\u3076<\/h3>\n\n\n\n

    \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306e\u9ad8\u3055\u3082\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

    \u76f4\u611f\u7684\u306a\u64cd\u4f5c\u304c\u53ef\u80fd\u3067\u3082\u3001\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u4f7f\u3044\u3065\u3089\u3044\u3068\u611f\u3058\u308b\u3053\u3068\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

    \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u304c\u9ad8\u3044\u307b\u3069\u4f7f\u3044\u52dd\u624b\u3082\u826f\u304f\u306a\u308a\u3001\u696d\u52d9\u52b9\u7387\u5316\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n

    \u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u4e07\u5168\u306aCRM\u3092\u9078\u3076<\/h3>\n\n\n\n

    \u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u4e07\u5168\u3067\u3042\u308b\u304b\u3082\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

    \u521d\u3081\u3066CRM\u3092\u5c0e\u5165\u3059\u308b\u30b1\u30fc\u30b9\u3067\u306f\u3001\u4f7f\u3044\u65b9\u304c\u5206\u304b\u3089\u306a\u304b\u3063\u305f\u308a\u3001\u6025\u306a\u30c8\u30e9\u30d6\u30eb\u306b\u5bfe\u51e6\u3067\u304d\u306a\u304b\u3063\u305f\u308a\u3059\u308c\u3070\u696d\u52d9\u306b\u652f\u969c\u304c\u51fa\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

    \u5fc5\u8981\u306a\u3068\u304d\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3082\u3089\u3048\u308b\u304b\u300124\u6642\u9593365\u65e5\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3082\u3089\u3048\u308b\u304b\u306a\u3069\u3082\u78ba\u8a8d<\/strong>\u3057\u3066\u304a\u304f\u3068\u3044\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

    \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u30b7\u30b9\u30c6\u30e0\u306e\u304a\u3059\u3059\u30817\u9078<\/h2>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/figure>\n\n\n\n

    \u3067\u306f\u6b21\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u306e\u304a\u3059\u3059\u30817\u9078\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

      \n
    1. \u697d\u30c6\u30eb<\/li>\n\n\n\n
    2. Service Cloud<\/li>\n\n\n\n
    3. FastHelp5<\/li>\n\n\n\n
    4. kintone<\/li>\n\n\n\n
    5. inspirX<\/li>\n\n\n\n
    6. \u30c7\u30b3\u30fc\u30ebCC.CRM 3<\/li>\n\n\n\n
    7. COLLABOS CRM<\/li>\n<\/ol>\n\n\n\n

      \u697d\u30c6\u30eb<\/h3>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n
      \u904b\u55b6\u4f1a\u793e<\/th>\u682a\u5f0f\u4f1a\u793e\u30e9\u30af\u30b9<\/td><\/tr>
      \u6599\u91d1<\/th>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr>
      \u4e3b\u306a\u6a5f\u80fd<\/th>\u7740\u4fe1\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7
      \u9867\u5ba2\u60c5\u5831\u306e\u8868\u793a
      \u691c\u7d22\u6a5f\u80fd\u306a\u3069<\/td><\/tr>
      \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\u25ef\uff08\u8a73\u7d30\u306f\u8981\u554f\u3044\u5408\u308f\u305b\uff09<\/td><\/tr>
      \u516c\u5f0f\u30b5\u30a4\u30c8<\/th>https:\/\/www.rakutel.jp\/<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      \u697d\u30c6\u30eb\u306f\u3001\u30af\u30e9\u30a6\u30c9\u578b\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n\n\n\n

      \u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u6a5f\u80fd\u3084\u691c\u7d22\u6a5f\u80fd\u306a\u3069\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u6a19\u6e96\u88c5\u5099<\/strong>\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

      CTI\u3068\u306e\u9023\u643a\u3084WEB-API\u3092\u5229\u7528\u3057\u305f\u9023\u643a\u306a\u3069\u3082\u53ef\u80fd\u306a\u306e\u3067\u3001\u696d\u52d9\u52b9\u7387\u5316\u306b\u3082\u5f79\u7acb\u3064\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

      \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3082\u9ad8\u304f\u3001\u5e0c\u671b\u3059\u308c\u3070\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30c7\u30e2\u306e\u5229\u7528\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n

      Service Cloud<\/h3>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n
      \u904b\u55b6\u4f1a\u793e<\/th>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3<\/td><\/tr>
      \u6599\u91d1<\/th>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr>
      \u4e3b\u306a\u6a5f\u80fd<\/th>\u30b1\u30fc\u30b9\u7ba1\u7406
      \u30ca\u30ec\u30c3\u30b8\u7ba1\u7406
      \u5916\u90e8\u9023\u643a<\/td><\/tr>
      \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\u25ef\uff0830\u65e5\u9593\uff09<\/td><\/tr>
      \u516c\u5f0f\u30b5\u30a4\u30c8<\/th>https:\/\/www.salesforce.com\/jp\/products\/service-cloud\/<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Service Cloud\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30af\u30e9\u30a6\u30c9\u578bCRM<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

      SMS\u3084WhatsApp\u3067\u306e\u8fd4\u4fe1\u3082\u3001AI\u304c\u4f5c\u6210\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

      \u5bfe\u5fdc\u4e2d\u3082\u904e\u53bb\u306e\u4f3c\u305f\u4e8b\u4f8b\u306b\u7d20\u65e9\u304f\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u306e\u3067\u3001\u9867\u5ba2\u306e\u5f85\u3061\u6642\u9593\u3082\u77ed\u7e2e\u3067\u304d\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

      \u307e\u305f\u3001\u9867\u5ba2\u81ea\u8eab\u304c\u691c\u7d22\u3057\u3066\u7591\u554f\u3092\u89e3\u6c7a\u3057\u305f\u3044\u3068\u304d\u306b\u3082\u3001AI\u304c\u3059\u3050\u306b\u7d50\u679c\u3092\u8868\u793a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

      FastHelp5<\/h3>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n
      \u904b\u55b6\u4f1a\u793e<\/th>\u30c6\u30af\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u682a\u5f0f\u4f1a\u793e<\/td><\/tr>
      \u6599\u91d1<\/th>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr>
      \u4e3b\u306a\u6a5f\u80fd<\/th>\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406
      \u30c7\u30fc\u30bf\u30a4\u30f3\u30dd\u30fc\u30c8
      \u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd
      \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6a5f\u80fd\u306a\u3069<\/td><\/tr>
      \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>–<\/td><\/tr>
      \u516c\u5f0f\u30b5\u30a4\u30c8<\/th>https:\/\/www.techmatrix.co.jp\/product\/fasthelp5\/index.html<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      FastHelp5\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306e\u9ad8\u3044CRM\u30b7\u30b9\u30c6\u30e0<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

      \u7c21\u5358\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u30bb\u30eb\u30d5\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u53ef\u80fd\u306a\u306e\u3067\u3001\u696d\u52d9\u5185\u5bb9\u306b\u5408\u308f\u305b\u3066\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

      \u591a\u89d2\u7684\u306a\u30a2\u30e9\u30fc\u30c8\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u304c\u5897\u3048\u3066\u3082\u52b9\u7387\u7684\u306b\u5bfe\u5fdc\u3067\u304d\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

      kintone<\/h3>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n
      \u904b\u55b6\u4f1a\u793e<\/th>\u30b5\u30a4\u30dc\u30a6\u30ba\u682a\u5f0f\u4f1a\u793e<\/td><\/tr>
      \u6599\u91d1\uff08\u7a0e\u8fbc\uff09<\/th>\u30e9\u30a4\u30c8\u30b3\u30fc\u30b9\uff1a\u6708\u984d\u6599\u91d1858\u5186\/1\u30e6\u30fc\u30b6\u30fc
      \u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u30b3\u30fc\u30b9\uff1a\u6708\u984d\u6599\u91d11,650\u5186\/1\u30e6\u30fc\u30b6\u30fc<\/td><\/tr>
      \u4e3b\u306a\u6a5f\u80fd<\/th>\u65e5\u5831
      \u6848\u4ef6\u7ba1\u7406
      \u554f\u3044\u5408\u308f\u305b\u7ba1\u7406
      \u30bf\u30b9\u30af\u7ba1\u7406\u306a\u3069<\/td><\/tr>
      \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>\u25ef\uff08\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u30b3\u30fc\u30b9\u30fb30\u65e5\u9593\uff09<\/td><\/tr>
      \u516c\u5f0f\u30b5\u30a4\u30c8<\/th>https:\/\/kintone.cybozu.co.jp\/<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Kintone\u306f\u3001\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u30a2\u30d7\u30ea\u3092\u4f5c\u6210\u3067\u304d\u308b\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

      \u3042\u3089\u3086\u308b\u696d\u7a2e\u306b\u5408\u308f\u305b\u305f\u30a2\u30d7\u30ea\u3092\u4f5c\u6210\u3067\u304d\u308b\u306e\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3082\u6700\u9069\u306a\u30a2\u30d7\u30ea\u3092\u7528\u610f\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

      \u30d7\u30e9\u30f3\u306f2\u3064\u7528\u610f\u3055\u308c\u3066\u304a\u308a\u3001\u7528\u9014\u306b\u5408\u308f\u305b\u3066\u9078\u3079\u307e\u3059\u3002\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u30b3\u30fc\u30b9\u306e\u307f\u3067\u3059\u304c\u300130\u65e5\u9593\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u8a66\u305b\u308b\u306e\u3082\u9b45\u529b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

      inspirX<\/h3>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n
      \u904b\u55b6\u4f1a\u793e<\/th>\u30d0\u30fc\u30c1\u30e3\u30ec\u30af\u30b9\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u682a\u5f0f\u4f1a\u793e<\/td><\/tr>
      \u6599\u91d1<\/th>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr>
      \u4e3b\u306a\u6a5f\u80fd<\/th>\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc
      \u30de\u30eb\u30c1\u696d\u52d9\u5bfe\u5fdc
      \u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7ba1\u7406
      \u60c5\u5831\u5171\u6709<\/td><\/tr>
      \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>–<\/td><\/tr>
      \u516c\u5f0f\u30b5\u30a4\u30c8<\/th>https:\/\/inspirx.jp\/<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      inspirX\u306f\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308bCRM\u30bd\u30d5\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

      \u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u3001\u4ed6\u90e8\u7f72\u3068\u306e\u9023\u643a\u3082\u30b9\u30e0\u30fc\u30ba\u306b\u884c\u3048\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n

      \u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u5f79\u7acb\u3064\u6a5f\u80fd\u3084\u7d71\u8a08\u30ec\u30dd\u30fc\u30c8\u306e\u5f37\u5316\u306a\u3069\u3001\u4f7f\u3044\u52dd\u624b\u3092\u91cd\u8996\u3057\u3066\u9078\u3073\u305f\u3044\u3068\u304d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

      \u30c7\u30b3\u30fc\u30ebCC.CRM 3<\/h3>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n
      \u904b\u55b6\u4f1a\u793e<\/th>\u30ae\u30b0\u30ef\u30fc\u30af\u30b9\u30af\u30ed\u30b9\u30a2\u30a4\u30c6\u30a3\u682a\u5f0f\u4f1a\u793e<\/td><\/tr>
      \u6599\u91d1<\/th>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr>
      \u4e3b\u306a\u6a5f\u80fd<\/th>\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc
      \u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u696d\u52d9
      \u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u696d\u52d9
      \u30bb\u30eb\u30d5\u30ab\u30b9\u30bf\u30de\u30a4\u30ba
      FAQ\u30ca\u30ec\u30c3\u30b8
      \u30d5\u30a1\u30fc\u30b9\u30c8\u30b9\u30af\u30ea\u30d7\u30c8\u306a\u3069<\/td><\/tr>
      \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>–<\/td><\/tr>
      \u516c\u5f0f\u30b5\u30a4\u30c8<\/th>https:\/\/gigxit.co.jp\/cloud-products\/callcenter_crm_system\/<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      \u30c7\u30b3\u30fc\u30ebCC.CRM 3\u306f\u3001\u898b\u3084\u3059\u3055\u3092\u91cd\u8996\u3057\u305f\u30ef\u30f3\u30d3\u30e5\u30fc\u8a2d\u8a08\u3092\u63a1\u7528\u3057\u305fCRM<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

      20\u5e74\u4ee5\u4e0a\u306e\u7d4c\u9a13\u3084\u30ce\u30a6\u30cf\u30a6\u3092\u5143\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u6a19\u6e96\u642d\u8f09\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

      \u4e00\u753b\u9762\u3067\u3059\u3079\u3066\u306e\u60c5\u5831\u3092\u7ba1\u7406\u3067\u304d\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u75b2\u308c\u3084\u30b9\u30c8\u30ec\u30b9\u3092\u8efd\u6e1b\u3067\u304d\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

      \u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306f\u30bb\u30eb\u30d5\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u53ef\u80fd\u306a\u306e\u3067\u3001\u696d\u52d9\u306b\u5408\u308f\u305b\u3066\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

      COLLABOS CRM<\/h3>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n
      \u904b\u55b6\u4f1a\u793e<\/th>\u682a\u5f0f\u4f1a\u793e\u30b3\u30e9\u30dc\u30b9<\/td><\/tr>
      \u6599\u91d1<\/th>\u521d\u671f\u8cbb\u7528\uff1a100,000\u5186\uff5e
      \u6708\u984d\u6599\u91d1\uff1a1ID4,000\u5186\uff5e<\/td><\/tr>
      \u4e3b\u306a\u6a5f\u80fd<\/th>\u9867\u5ba2\u60c5\u5831\u7ba1\u7406
      \u30e1\u30fc\u30e9\u30fc\u9023\u643a
      CTI\u9023\u643a
      Web\u30d5\u30a9\u30fc\u30e0\u9023\u643a
      \u691c\u7d22\u306a\u3069<\/td><\/tr>
      \u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/th>–<\/td><\/tr>
      \u516c\u5f0f\u30b5\u30a4\u30c8<\/th>https:\/\/collabos-service.jp\/service\/crm\/<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      COLLABOS CRM \u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u7279\u5316\u3057\u305fCRM<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

      \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u7db2\u7f85\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u5c0e\u5165\u5f8c\u7d041\uff5e2\u30f6\u6708\u3067\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

      \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u719f\u77e5\u3057\u305f\u5c02\u4efb\u306e\u62c5\u5f53\u8005\u304c\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u306e\u3067\u3001\u521d\u3081\u3066\u306eCRM\u5c0e\u5165\u306b\u3082\u5b89\u5fc3<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

      \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u3092\u5c0e\u5165\u3059\u308b4\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/figure>\n\n\n\n

      \u3067\u306f\u6700\u5f8c\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

        \n
      1. \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b<\/li>\n\n\n\n
      2. \u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u308b<\/li>\n\n\n\n
      3. \u60c5\u5831\u5171\u6709\u304c\u624b\u8efd\u306b\u3067\u304d\u308b<\/li>\n\n\n\n
      4. \u591a\u89d2\u7684\u306a\u5206\u6790\u304c\u3067\u304d\u308b<\/li>\n<\/ol>\n\n\n\n

        \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b<\/h3>\n\n\n\n

        CRM\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b\u306e\u306f\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

        \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u696d\u52d9\u304c\u7169\u96d1\u5316\u3057\u3084\u3059\u3044\u305f\u3081\u3001\u696d\u52d9\u91cf\u304c\u591a\u304f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u304c\u5927\u304d\u304f\u306a\u308b\u50be\u5411\u304c\u3042\u308a\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n

        \u307e\u305f\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3067\u53b3\u3057\u3044\u8a00\u8449\u3092\u6295\u3052\u304b\u3051\u3089\u308c\u308b\u3053\u3068\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

        \u3053\u308c\u3089\u306e\u3053\u3068\u304b\u3089\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u96e2\u8077\u7387\u304c\u9ad8\u3044\u306e\u3082\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u8ab2\u984c\u3067\u3059\u3002<\/p>\n\n\n\n

        CRM\u3092\u5c0e\u5165\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308c\u3070\u3001\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u306b\u3064\u306a\u304c\u308b<\/font><\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u308b<\/h3>\n\n\n\n

        \u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u308b\u306e\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

        CRM\u3067\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3084\u5bfe\u5fdc\u5c65\u6b74\u3092\u30c7\u30fc\u30bf\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n

        \u30d9\u30c6\u30e9\u30f3\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u5c65\u6b74\u306f\u3001\u65b0\u4eba\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bfe\u5fdc\u306b\u8ff7\u3063\u305f\u3068\u304d\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u3068\u3057\u3066\u3082\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

        \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306e\u5fdc\u5bfe\u54c1\u8cea\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b<\/font><\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u60c5\u5831\u5171\u6709\u304c\u624b\u8efd\u306b\u3067\u304d\u308b<\/h3>\n\n\n\n

        CRM\u306f\u60c5\u5831\u3092\u5171\u6709\u3057\u3084\u3059\u3044\u306e\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

        \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30b9\u30ad\u30eb\u306f\u500b\u3005\u3067\u5dee\u304c\u751f\u3058\u3084\u3059\u3044\u305f\u3081\u3001\u30d9\u30c6\u30e9\u30f3\u3068\u65b0\u4eba\u3067\u306f\u5fdc\u5bfe\u54c1\u8cea\u306b\u5dee\u304c\u51fa\u308b\u306e\u306f\u4ed5\u65b9\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

        \u305d\u3053\u3067CRM\u306b\u3088\u3063\u3066\u9867\u5ba2\u60c5\u5831\u3084\u5bfe\u5fdc\u60c5\u5831\u3092\u5171\u6709\u3067\u304d\u308c\u3070\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u3092\u56f3\u308c\u307e\u3059<\/font><\/strong>\u3002<\/p>\n\n\n\n

        \u4ed6\u90e8\u7f72\u3068\u60c5\u5831\u3092\u5171\u6709\u3057\u3066\u3044\u3051\u3070\u3001\u90e8\u9580\u9593\u3067\u306e\u9023\u643a\u3082\u30b9\u30e0\u30fc\u30ba\u306b\u884c\u3048\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n

        \u591a\u89d2\u7684\u306a\u5206\u6790\u304c\u3067\u304d\u308b<\/h3>\n\n\n\n

        \u591a\u89d2\u7684\u306a\u5206\u6790\u304c\u3067\u304d\u308b\u306e\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

        CRM\u3067\u7ba1\u7406\u3059\u308b\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u306f\u3001\u30c7\u30fc\u30bf\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

        1\u3064\u306e\u30c7\u30fc\u30bf\u3067\u3082\u591a\u89d2\u7684\u306b\u5206\u6790\u3059\u308c\u3070\u3001\u4ed6\u90e8\u7f72\u304c\u62b1\u3048\u308b\u8ab2\u984c\u306e\u89e3\u6c7a\u3084\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u3084\u958b\u767a\u306b\u3082\u6d3b\u7528\u3067\u304d\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u307e\u3068\u3081\uff1a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051CRM\u3067\u696d\u52d9\u52b9\u7387\u30fb\u6642\u9593\u77ed\u7e2e\u3092\u5b9f\u73fe\u3057\u3088\u3046<\/h2>\n\n\n\n
        \n
        \"\"<\/figure>\n<\/figure>\n\n\n\n

        \u696d\u52d9\u304c\u7169\u96d1\u5316\u3057\u3084\u3059\u304f\u696d\u52d9\u91cf\u304c\u591a\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u304c\u5927\u304d\u304f\u306a\u308b\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

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