{"id":8131,"date":"2024-06-27T02:11:56","date_gmt":"2024-06-26T17:11:56","guid":{"rendered":"https:\/\/dgloss.co.jp\/?post_type=column&p=8131"},"modified":"2024-06-27T02:11:56","modified_gmt":"2024-06-26T17:11:56","slug":"progressivecall","status":"publish","type":"column","link":"https:\/\/dgloss.co.jp\/en\/column\/progressivecall\/","title":{"rendered":"\u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u3068\u306f\uff1f\u30d7\u30ec\u30c7\u30a3\u30af\u30c6\u30a3\u30d6\u30b3\u30fc\u30eb\u3068\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u3092\u7d39\u4ecb"},"content":{"rendered":"\n
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    \n
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  3. CX\u30fb\u9867\u5ba2\u4f53\u9a13\u306e\u9055\u3044<\/li>\n<\/ol>\n\n\n\n

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      \n
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      \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b5\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n
      \"\u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b5\u3064\u306e\u30e1\u30ea\u30c3\u30c8\"<\/figure>\n\n\n\n

      \u3067\u306f\u6b21\u306b\u3001\u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u30925\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

        \n
      1. \u696d\u52d9\u52b9\u7387\u304c\u30a2\u30c3\u30d7\u3059\u308b<\/li>\n\n\n\n
      2. \u6210\u7d04\u7387\u306e\u5411\u4e0a\u304c\u898b\u8fbc\u3081\u308b<\/li>\n\n\n\n
      3. \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u52b9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b<\/li>\n\n\n\n
      4. \u901a\u8a71\u6570\u306e\u5747\u4e00\u5316\u3092\u56f3\u308c\u308b<\/li>\n\n\n\n
      5. \u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3067\u304d\u308b<\/li>\n<\/ol>\n\n\n\n

        \u305d\u308c\u305e\u308c\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u696d\u52d9\u52b9\u7387\u304c\u30a2\u30c3\u30d7\u3059\u308b<\/h3>\n\n\n\n

        \u307e\u305a\u3001\u696d\u52d9\u52b9\u7387\u304c\u30a2\u30c3\u30d7\u3059\u308b\u306e\u306f\u975e\u5e38\u306b\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u624b\u52d5\u3067\u3001\u30ea\u30b9\u30c8\u306b\u8a18\u8f09\u3055\u308c\u308b\u96fb\u8a71\u756a\u53f7\u306b1\u4ef6\u305a\u3064\u67b6\u96fb\u3059\u308b\u306b\u306f\u6642\u9593\u3068\u624b\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

        1\u4ef6\u3042\u305f\u308a\u306b\u304b\u304b\u308b\u6642\u9593\u306f\u308f\u305a\u304b\u3067\u3082\u3001\u4ef6\u6570\u304c\u5897\u3048\u308b\u307b\u3069\u30ed\u30b9\u3059\u308b\u6642\u9593\u306f\u5897\u3048\u3001\u7d50\u679c\u3068\u3057\u3066\u751f\u7523\u6027\u304c\u4f4e\u4e0b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

        \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u3053\u3046\u3057\u305f\u6642\u9593\u306e\u30ed\u30b9\u3092\u524a\u6e1b\u3067\u304d\u308b<\/strong>\u306e\u304c\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

        \u6210\u7d04\u7387\u306e\u5411\u4e0a\u304c\u898b\u8fbc\u3081\u308b<\/h3>\n\n\n\n

        \u3055\u3089\u306b\u3001\u6210\u7d04\u7387\u306e\u5411\u4e0a\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n\n\n\n

        \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u3067\u306f\u3001\u5fdc\u7b54\u304c\u3042\u308c\u3070\u5373\u5ea7\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bfe\u5fdc\u3059\u308b\u306e\u3082\u7279\u5fb4\u3067\u3059\u30021\u4ef6\u305a\u3064\u67b6\u96fb\u3059\u308b\u306e\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u5bfe\u5fdc\u4e2d\u306e\u9867\u5ba2\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

        \u81ea\u793e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u8208\u5473\u3092\u6301\u3064\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u5834\u5408\u3001\u4e01\u5be7\u306b\u5bfe\u5fdc\u3059\u308c\u3070\u6210\u7d04\u306b\u3064\u306a\u3052\u3084\u3059\u3044<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u52b9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b<\/h3>\n\n\n\n

        \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b\u306e\u3082\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3068\u3063\u3066\u306f\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

        \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u306f\u7169\u96d1\u5316\u3057\u3084\u3059\u304f\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306a\u3069\u7cbe\u795e\u7684\u306a\u8ca0\u62c5\u3082\u591a\u3044\u3053\u3068\u304b\u3089\u96e2\u8077\u7387\u306e\u9ad8\u3044\u8077\u696d\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

        \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3067\u306f\u3001\u6162\u6027\u7684\u306a\u4eba\u624b\u4e0d\u8db3\u306e\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u308b\u306e\u3082\u4e8b\u5b9f\u3067\u3059\u3002<\/p>\n\n\n\n

        \u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002\u8ca0\u62c5\u3092\u5c11\u3057\u3067\u3082\u8efd\u6e1b\u3067\u304d\u308c\u3070\u3001\u96e2\u8077\u7387\u4f4e\u4e0b\u306b\u3064\u306a\u3052\u3089\u308c\u308b<\/strong>\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u901a\u8a71\u6570\u306e\u5747\u4e00\u5316\u3092\u56f3\u308c\u308b<\/h3>\n\n\n\n

        \u305d\u3057\u3066\u3001\u901a\u8a71\u6570\u306e\u5747\u4e00\u5316\u3092\u56f3\u308c\u308b\u306e\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n

        \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u306f\u30011\u4eba\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5fdc\u7b54\u306e\u3042\u3063\u305f\u9867\u5ba2\u306b\u5bfe\u5fdc<\/strong>\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u67b6\u96fb\u6570\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6570\u3092\u8d85\u3048\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

        \u5927\u91cf\u67b6\u96fb\u306e\u5834\u5408\u306f\u3001\u4e00\u90e8\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u901a\u8a71\u304c\u96c6\u4e2d\u3059\u308b\u3068\u3001\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u5f85\u3061\u6642\u9593\u304c\u9577\u304f\u306a\u308a\u901a\u8a71\u6570\u306b\u5dee\u304c\u751f\u3058\u307e\u3059\u3002\u30ce\u30eb\u30de\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30b1\u30fc\u30b9\u3067\u306f\u3001\u4e0d\u516c\u5e73\u611f\u3092\u899a\u3048\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3082\u3044\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

        \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u306f\u30011\u4eba\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c1\u4ef6\u305a\u3064\u5bfe\u5fdc\u3059\u308b\u306e\u3067\u901a\u8a71\u6570\u306e\u5747\u4e00\u5316\u3092\u56f3\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

        \u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3067\u304d\u308b<\/h3>\n\n\n\n

        \u901a\u8a71\u5185\u5bb9\u3092\u9332\u97f3\u3059\u308c\u3070\u3001\u30c7\u30fc\u30bf\u3068\u3057\u3066\u84c4\u7a4d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

        \u7ba1\u7406\u8005\u304c\u5404\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7a3c\u50cd\u72b6\u6cc1\u3092\u78ba\u8a8d\u3057\u305f\u308a\u3001\u9332\u97f3\u3057\u305f\u901a\u8a71\u5185\u5bb9\u304b\u3089\u8ab2\u984c\u3092\u898b\u51fa\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n

        \u30d9\u30c6\u30e9\u30f3\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u3092\u5143\u306b\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u4f5c\u6210\u3059\u308c\u3070\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6559\u80b2\u306b\u3082\u5f79\u7acb\u3064<\/strong>\u3067\u3057\u3087\u3046\u3002FAQ\u3068\u3057\u3066\u5171\u6709\u3059\u308c\u3070\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

        \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u306e\u6d3b\u7528\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n
        \"\u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u306e\u6d3b\u7528\u30dd\u30a4\u30f3\u30c8\"<\/figure>\n\n\n\n

        \u3067\u306f\u6700\u5f8c\u306b\u3001\u6210\u679c\u306b\u3064\u306a\u3052\u308b\u305f\u3081\u306b\u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u30dd\u30a4\u30f3\u30c8\u30923\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

          \n
        1. \u653e\u68c4\u547c\u3092\u767a\u751f\u3055\u305b\u306a\u3044\u4f53\u5236\u3092\u6574\u5099\u3059\u308b<\/li>\n\n\n\n
        2. \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30e1\u30f3\u30bf\u30eb\u30b1\u30a2\u3092\u3059\u308b<\/li>\n\n\n\n
        3. \u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b<\/li>\n<\/ol>\n\n\n\n

          \u653e\u68c4\u547c\u3092\u767a\u751f\u3055\u305b\u306a\u3044\u4f53\u5236\u3092\u6574\u5099\u3059\u308b<\/h3>\n\n\n\n

          \u67b6\u96fb\u696d\u52d9\u3060\u3051\u3067\u306a\u304f\u3001\u53d7\u96fb\u696d\u52d9\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u653e\u68c4\u547c\u3092\u767a\u751f\u3055\u305b\u306a\u3044\u4f53\u5236\u3092\u6574\u5099\u3059\u308b\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n

          \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u306f\u3001\u901a\u8a71\u6570\u3092\u5747\u4e00\u5316\u3067\u304d\u308b\u53cd\u9762\u3001\u624b\u304c\u7a7a\u3044\u3066\u3044\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u3044\u306a\u3044\u3068\u304d\u306b\u9867\u5ba2\u304b\u3089\u96fb\u8a71\u304c\u3042\u3063\u305f\u5834\u5408\u306b\u653e\u68c4\u547c\u304c\u751f\u3058\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

          \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u4e0d\u8db3\u3067\u653e\u68c4\u547c\u306e\u30ea\u30b9\u30af\u306b\u5099\u3048\u3089\u308c\u306a\u3044\u5834\u5408\u306f\u3001\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3092\u691c\u8a0e<\/strong>\u3059\u308b\u3068\u3044\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

          \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30e1\u30f3\u30bf\u30eb\u30b1\u30a2\u3092\u3059\u308b<\/h3>\n\n\n\n

          \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30e1\u30f3\u30bf\u30eb\u30b1\u30a2\u304c\u3067\u304d\u308b\u4f53\u5236\u3082\u6574\u5099<\/font><\/strong>\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

          \u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6570\u3092\u8d85\u3048\u308b\u67b6\u96fb\u306f\u306a\u3044\u3082\u306e\u306e\u30011\u4ef6\u306e\u901a\u8a71\u304c\u7d42\u4e86\u3059\u308b\u3068\u3059\u3050\u306b\u6b21\u306e\u901a\u8a71\u306b\u5bfe\u5fdc\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

          \u898b\u8fbc\u307f\u9867\u5ba2\u3067\u3042\u3063\u3066\u3082\u3001\u8a71\u3082\u805e\u304b\u305a\u306b\u96fb\u8a71\u3092\u5207\u3089\u308c\u305f\u308a\u3001\u53b3\u3057\u3044\u8a00\u8449\u3092\u6295\u3052\u304b\u3051\u3089\u308c\u305f\u308a\u3059\u308b\u3053\u3068\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

          \u6c17\u6301\u3061\u306e\u5207\u308a\u66ff\u3048\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u72b6\u614b\u3067\u3001\u6b21\u306e\u96fb\u8a71\u306b\u5bfe\u5fdc\u3059\u308c\u3070\u7cbe\u795e\u7684\u306a\u8ca0\u62c5\u304c\u5927\u304d\u304f\u306a\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

          \u4e00\u5b9a\u6570\u306b\u5bfe\u5fdc\u3057\u305f\u3089\u4f11\u61a9\u304c\u53d6\u308c\u308b\u3088\u3046\u306a\u30b7\u30d5\u30c8\u7d44\u307f\u3082\u610f\u8b58<\/strong>\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

          \u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b<\/h3>\n\n\n\n

          \u591a\u304f\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3055\u308c\u3066\u3044\u308bCTI\u30b7\u30b9\u30c6\u30e0<\/font><\/strong>\u306a\u3089\u3001\u6a5f\u80fd\u3068\u3057\u3066\u30d7\u30ed\u30b0\u30ec\u30c3\u30b7\u30d6\u30b3\u30fc\u30eb\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

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