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※1
◆Investigation Support Company: Tokyo Shoko Research Co., Ltd.
◆Overview of the survey: Investigation on telemarketing outsourcing business
◆Target period for investigation: January to December 2023
◆Target area of investigation: within Japan
◆Target of investigation: Transactions of telemarketing outsourcing services for corporations within Japan.
※This applies only to outbound corporate telemarketing services and is not limited to a performance-based compensation system. The target is the number of projects and appointments acquired.
◆ Survey content:
Survey 1: Project Number Survey
Conduct a survey on the number of annual projects for corporate telemarketing outsourcing companies targeting the subject companies.
Investigation 2: Appointment Acquisition Count Survey
Conducting a survey on the number of annual appointments acquired by corporate telemarketing agencies for the target companies.

※2
◆Investigation Support Company: Future Trend Research Institute Co., Ltd.
◆Survey Overview: Market research on "Digital Adoption Management Cloud Tool"
◆ Survey period: July 1, 2024 to July 16, 2024
◆Target area of investigation: within Japan
◆Survey content: Conducting multi-faceted and comprehensive surveys, such as interviews, with providers or experts of "Digital Adoption Management Cloud Tools" in Japan.