Dgloss' specialized area in CRM business
BtoC
(General consumers)
Outbound
Sales
CRM marketing refers to building a good relationship between a company and its customers, and providing services and sales promotions tailored to the needs of the customers.
At our company, we use a dedicated CRM system to analyze various needs of our customers and derive the optimal approach and talk based on accumulated data.
We will strive to maximize the profits of our company, not just reaching the goal of providing the most satisfying service to our customers.
We are able to achieve a center construction that conforms to the security policies of Pmark's clients at a level above standard.
Security 1
Facilities
- Introduction of an entry and exit management system
- ② Copy and Printer Usage Restrictions
- Thorough distribution, collection, and disposal of work memo notebooks.
- ④ Implementation of Password Management during PC Startup
Security 2
Human
- ① Implementation of security education for employees
- Exchange of Confidentiality Agreement for Personal Information Protection and Confidentiality
Security 3
Organized
- Selection of Information Protection Management Officer
- Implementation of Contact Information for Various Security Issues and Incidents
Security 4
Surveillance cameras, cameras for entering and exiting
- Building a closed center space
- ② Installation of surveillance cameras at the center entrance and inside the center
- ③ Setting to restrict internet browsing from the operator's PC terminal
Features of CRM Business
Education system
Establishment of a specialized education team.
Realizing continuous development.
Evaluation system
Long-term personnel evaluation measures and
Conducting monthly operator contests.
Excellent staff can consistently achieve results.
Realizing the system
Improvement Report
We hold regular meetings with our clients on a weekly or monthly basis. We report on issues, causes, and improvement measures from our company to achieve maximum business results.
Outbound Reference Estimate
Initial
Running
We kindly request billing based on operating hours, regardless of SV or operator.
※The unit price includes communication expenses, land rent, and depreciation costs.
Schedule
It is possible to start working in as little as one month.
※There may be variations depending on the scale and specifications of the infrastructure.
